I was in Edmonton recently for a 3 day convention and annual general meeting and we were staying at the Mayfield Inn a venerable hotel in Edmonton's west end. We've stayed before and were always pleased. This time it was different. How you might ask. Well, from the time we checked in until we left everyone on staff was so friendly. I mean everyone from housekeeping to the front desk and everywhere in between. You just feel so appreciated and don't mind the upper end prices although they could adjust them a bit because a bowl of clam chowder and a beer for $15 bucks seems a bit steep. But its all worth it to pamper ourselves once in a while.
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In any case here's another example of great customer service. On the first morning I noticed there was a leak at the top of my window and it was splashing down on the sill and onto the sheers that hung from floor to ceiling. On my way through the lobby to breakfast I stopped at the front desk and mentioned the leak. They thanked me and asked if it would be alright to go into my room to check and repair it. Of course I said yes.
I forgot about it until later in the evening after a full day of meetings when I returned to my room and discovered a nice tray of nachos, salsa and two cold Coronas in an ice bucket. There was a nice little note which I kept, thanking me for bringing the leak to their attention. The leak had been fixed and the carpet freshly vacuumed. Do you think I'll be going back. Oh yeah. And, I'll be telling everyone I know about the great service.
http://www.mayfieldinnedmonton.com/
Oh yes, we even did the Dinner Theatre on Thursday night. "The Groovy 70s II, Keep on Truckin" Was great and the food spectacular. I'll tell you more about the show later. Gotta run. Dave
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